Terms & Conditions
If anything below is unclear or you have any questions at all, feel free to reach out. I’m always happy to help
How to prepare your hair
Please arrive with your hair washed and detangled. It doesn’t need to be freshly washed but it should be done within 2 days of your appointment. If you’ve used heavy products like gels or oils, please wash your hair again beforehand.
When detangling, be gentle with yourself. Your hair doesn’t need to be perfectly tangle-free, especially for tighter curl types. Just do your best, and I’ll take care of the rest on the day
Before your appointment
If you don’t see the style you’re after online, feel free to message me. There are plenty of styles I offer that aren’t listed.
Your deposit goes towards your final price. If I ever need to cancel, it will be fully refunded. If you need to reschedule, you can move your deposit to a new date as long as you give at least 5 days notice.
You can book any add-ons using the dropdown options when booking, so everything is clear upfront with no surprises on the day.
If you’re bringing your own hair or would like a custom colour blend, just get in touch to arrange a drop-off if needed.
Consultations are compulsory for all new clients. Please book a free consultation online before your appointment date.
At your appointment
Please arrive on time, or within 10 minutes of your appointment. I understand mornings can be unpredictable, so just keep me updated. Appointments may be cancelled after 25 minutes without any communication. A £10 late fee applies after 15 minutes.
Complimentary snacks and drinks are available, and you’re welcome to order food, store it in the fridge, or heat it up during your visit.
If you need to bring your child due to childcare, that’s absolutely fine! Just let me know in advance so I can prepare. You can also bring one guest if it helps you feel more comfortable, but please check with me beforehand.
Early morning (5am–8am) and late afternoon/evening (4pm–7pm) appointments are available for an additional £20–£50, depending on the style and timing. Please message me to book these.
My goal is to make you feel as comfortable as possible, so feel free to bring anything you need; whether that’s your laptop, headphones, a blanket, or even if you’d just prefer a quiet appointment. Just let me know what works best for you